FAQs

We know starting out with a new brand can come with a few questions — so we’ve put together some quick answers to help! If there’s anything else you’re unsure about, feel free to reach out — we’re always happy to help.

What materials are your clothes made from?

Our pieces are made from premium bamboo fabric — it’s soft, breathable, and gentle on delicate skin. Bamboo is also a sustainable choice, making it kind to both your little one and the planet

How do I choose the right size?

We recommend checking our Size Guide before purchasing. Each size includes height and weight measurements to help you find the best fit for your child. If your little one is between sizes, we suggest sizing up for longer wear.

How should I wash my bamboo clothing?

For the best results, we recommend a cold gentle machine wash with a mild detergent. Avoid bleach and tumble drying — instead, lay flat or hang to dry in the shade. This helps keep your pieces soft and lasting longer.

Do you ship Australia-wide?

Yes! We ship Australia-wide. Orders are usually packed and sent within 1–3 business days, and you’ll receive tracking once your parcel is on its way.

Do you offer international shipping?

Not just yet, but it’s something we’re hoping to offer soon!

Can I return or exchange an item?

We want you to love your purchase. If something doesn’t fit right or arrives faulty, please reach out within 14 days of receiving your order. We’re happy to arrange an exchange or refund (items must be unworn and in original condition).

Where are you based?

We’re a small Australian family-run business, proudly creating quality, comfy clothing for little ones — made with love from our home to yours.

Are your designs official or licensed?

Our character prints are sourced through trusted, approved manufacturers. Each piece is carefully selected for its quality, comfort, and fun design.